Our Difference in Manufacturing and Product Quality
- We know that each skin type and need is different, and that one formula does not fit all. Therefore we have developed formulas for every skin category and have simplified your shopping experience by giving you the power to select your own formula, targeting your own skin needs.
- We manufacture once we receive the order in small batches so that our products are as fresh as possible when they get to your doorstep. Most beauty companies outsource the manufacturing of their products to cut on costs however we love producing them in our laboratory, and believe that the entire process is part of the pleasure of creation.
- Our products are never stored therefore our clients will only receive products that have been specifically created for them.
- Our concentrated active ingredients concentration is more than 15% in every bottle! To save cost and time for manufacturing most companies only use formulas that contain 10-13% active ingredients. We use multi-active formulas resulting in multi-functioning products.
- Our ingredients are developed using advanced skincare technology. We partner with laboratories in Korea, Japan, Sweden, France, United Kingdom, and North America and have a combined 50+ year experience in our team to stay on top of the latest skin science, ingredient discoveries, extraction techniques and preservation technologies.
- CHIDEM product formulations are free from parabens, synthetic fragrance, mineral oil, petrolatum, sulphate detergents, synthetic colours and animal ingredients except beeswax. In addition, CHIDEM products do not contain irritants including: denatured alcohol, PEG's, D.E.A, T.E.A, PABA, aliphatic alcohols/hydrocarbons, phthalates, fumarates, amines, alkanolamines, polyacrylamide, metacrylate, elastomer, poloxamer, styrene, vinyl, polyquaternium, nylon, nitriles, nitrates, nitrosamine releasers, bromates, aluminium and alumina.
- All the benefits of our active ingredients and their effectiveness have been scientifically proven via in-vivo tests.
- No artificial colours, fragrances and fillers are used. The colour of the finished product is due to the infused herbs and/or extracts added, whilst the fragrance is natural, or from the added essential oils (only 10 drops in 100 ml max). If needed, we can alter our formulations and produce non-fragranced products to our clients with extra sensitive skin.
Our Difference in Client Support
- Our trained Client Service Team personally liaise with each and every one of our clients to ensure they understand which formula and ingredients are best suited for their skin. Hence we deployed a live WhatsApp chat option where our team will guide you to further simplify your shopping experience.
Transparency, education and personal engagement is the core of our business. You will always be fully aware of every drop of ingredient in every single product you purchase. This is our principal commitment.
- Clients will have the opportunity to be a part of our growing skincare education platform Skin Masterclass, and receive an online masterclass by Chidem Yilmaz herself, most suited for their skin needs.
Our Passion for our Environment and People
- All our products are suitable for vegetarians and we never test on animals!
- We carefully consider all our packaging to ensure that it is best for our products while minimising its impact upon the environment. We are always working on improving our environmental impact following the principles; Reduce, Re-use and Recycle.
- We donate 2.5% of our profits each year to chosen charities aiming to help developing countries, especially vulnerable children. We choose to only work with retailers that support this goal.